CHC43015 Certificate IV in Ageing Support (CRICOS Code: 112254B)

SBDI Package Courses for Individual Support, Community Services and Ageing Support

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments. 

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. 

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters. 

 To achieve this qualification, you must have completed mandatory 216 hours of work placement. 


No pre-requisite requirement for this qualification as per course training package. 

  • January
  • April
  • July
  • October

*Mid-Term intake dates available.

Tuition Fee: $AU 22,500 

Non-Tuition Fee: $AU 500 

Estimated Total Course Cost:  $AU 23,000 

Entry requirements

  • Be a minimum of 18 years of age.
  • Undertake a pre-enrolment interview / initial skill assessment.
  • Must have completed Australian Year 12 or equivalent level of schooling or a Certificate IV or higher qualification with an Australian institution.
  • Meet evidentiary requirements for country of origin
  • Must demonstrate English level of IELTS 6.0 with no band less than 6.0 or equivalent, such as:
    • IBT 46
    • PTE Academic 42
    • CAE 162
    • OET B
    • Duolingo 90
    • General English Upper Intermediate
    • MOI Certificate

Core units – 15

  • CHCCCS011 Meet personal support needs 
  • CHCAGE001 Facilitate the empowerment of older people 
  • CHCAGE005 Provide support to people living with dementia 
  • CHCDIV001 Work with diverse people 
  • CHCPAL001 Deliver care services using a palliative approach 
  • CHCCCS023 Support independence and wellbeing 
  • HLTAAP001 Recognize healthy body systems 
  • HLTWHS002 Follow safe work practices for direct client care 
  • CHCPRP001 Develop and maintain networks and collaborative partnerships  
  • CHCLEG003 Manage legal and ethical compliance 
  • CHCADV001 Facilitate the interests and rights of clients 
  • CHCAGE003 Coordinate services for older people 
  • CHCCCS006 Facilitate individual service planning and delivery 
  • CHCAGE004 Implement interventions with older people at risk 
  • CHCCCS025 Support relationships with carers and families 

Elective Units – 3

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 
  • CHCCCS019 Recognise and respond to crisis situations 
  • HLTAID011 Provide first aid 

Students will need to successfully complete all units in this course to receive certificate of CHC43015 Certificate IV in Ageing Support. Learners who partially complete the qualification will receive a Statement of Attainment for the units they are deemed competent. 

It is mandatory to complete work placement hours to be eligible for attainment of this qualification. 

You will be assessed in the classroom and workplace. Assessments include written questions, demonstration of tasks/techniques, group activities, in class activities, written work, role play, presentation, work-based project, and research projects and workplace evidence/observation. 

This qualification enables the student to seek employment in the following job roles: 

  • Community Program Coordinator 
  • Residential Care Worker 
  • Support Worker (Community Services) 
  • Care supervisor 
  • Accommodation Support Worker 
  • Personal care worker 
  • Personal care giver 
  • Assistant Hostel Supervisor 
  • Personal care assistant 
  • Residential care officer 
  • Day Activity Worker 
  • Care Team Leader 


SBDI recognises qualifications issued by other RTOs. SBDI will accept and mutually recognise the qualifications and Statements of Attainment awarded by any other registered training organisation unless precluded by licensing requirements. We can also grant you Credit Transfer for subjects or units you have completed where equivalence can be established between the unit in your course, and the subject or unit you have completed. 

Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised. 

During the entry process and interview stage SBDI will discuss with you the process and options for RPL.  Suitability is often determined on how much experience you have in a certain area, your work history and previous training. If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence. 


USI is needed for all students studying with SBDI. From 1 January 2015 for undertaking Nationally Recognised Training delivered by a Registered Training Organisation the student/s will need to have a Unique Student Identifier (USI). The USI is available online and at no cost to the student. This USI will stay with the student for life and be recorded with any nationally recognised VET course that is completed. Please see the official USI website The student after enrolment is required to create USI (Unique Student Identifier) or allow SBDI to create an USI on their behalf. 


Relevant resources are available at SBDI to ensure that the students settle in well, smoothly transit life in new places and achieve the required level of competency in all accredited courses. Our staff assists in how to seek help with local welfare and guidance services. 


Orientation to assist students is provided by SBDI as an age and culturally appropriate program. Please refer Pre-enrolment Information Pack at Students will be permitted to attend classes only after they have attended and completed the orientation session for the enrolled courses. 

This qualification requires that the learner complete a total of at least 216 hours of work placement in a regulated care service organisation in Australia. 

All students need to complete their work placement which is an essential component of this qualification to consolidate the student’s knowledge within the education and care service. 

Before commencing work placement students must meet the following mandatory requirements at their own expense. 

Students will be communicated when to obtain these documents. 

National Police Check 30 days before placement using the link 

Complete a first aid course (HLTAID003 Provide first Aid) 

Evidence of current Influenza Vaccination as of the 1st May 2020 onwards is required. 

After completing CHC43015 Certificate IV in Ageing Support you may progress to CHC52021 – Diploma of Community Services. 

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